There's an elusive balance between chasing after each new management tool or method, and ignoring the fact that we have actually learned some things about management over the past 100,000 years. The best tools are those which stand the test of time, and which give you a lot of leverage over common problems. Skymark describes a variety of the best, most widely used management methods and tools in this section of the Skymark Resource Web.

In 1976, the Union of Japanese Scientists and Engineers (JUSE) saw the need for tools to promote innovation, communicate information and successfully plan major projects. A team researched and developed the seven new quality control tools, often called the seven management and planning (MP) tools, or simply the seven management tools. Not all the tools were new, but their collection and promotion were.

This paper’s intent is threefold: • Provide a brief overview of capabilities of QI Analyst™ and SPSS® for Windows™, • Demonstrate how to apply QI Analyst and SPSS to SPC and quality improvement, primarily in the manufacturing environment; • Help people determine when to use QI Analyst and when to use SPSS.

Lean Six Sigma for services is a business improvement methodology (details on DMAIC) that maximizes shareholder value by achieving the fastest rate of improvement in customer satisfaction, cost, quality, process speed, and invested capital. The fusion of Lean and Six Sigma improvement methods is required because: -Lean cannot bring a process under statistical control -Six Sigma alone cannot dramatically improve process speed or reduce invested capital -Both enable the reduction of the cost of complexity

These presentation notes by Pat Hammett of the University of Michigan is a full descriptive analysis on Failure Mode and Effects Analysis.

A brief description of the basic set of Total Quality Management tools.