The following publications cover significant parts of the Certified Quality Manager Body of Knowledge. This list is not intended to be all-inclusive, and the ASQ Certification Board does not endorse any one particular reference source.
Each publication listed below is linked either to ASQ Quality Press or Amazon.com. A click on the book listing will take you directly to a description of the book and a place where you can order it. ASQ members generally receive a discount on books published by Quality Press. QMD members receive a discount when ordering through Amazon.com. If QMD members order these or any other books from Amazon.com through this web site, QMD will receive a commission. This commission will be used to enhance member benefits such as this web site or the Quality Management Forum.
Balanced Scorecard Quality Function Deployment
Benchmarking Quality Management Tools
Leadership Strategy Development
Management Training and Development