An overview of the Philosophy of Total Quality Management.

Juran joined the Bell System as an engineer in 1924; two years later, he was one of three people assigned to a new department formed to carry out what is known today as statistical quality control. Juran prepared what may have been the first text on statistical quality control—and perhaps the ancestor of today's widely used Western Electric Statistical Quality Control Handbook.

W. Edwards Deming, named an ASQ Honorary member in 1970 for his role as adviser, consultant, author, and teacher to some of the most influential businessmen, corporations, and scientific pioneers of quality control, is the most widely known proponent of statistical quality control.