Leader: Grace L. Duffy
Leader Bio: Grace provides services in organizational and process improvement, leadership, quality, and customer service. She designs and implements effective systems for business and management success. She is co-author of The Quality Improvement Handbook, The Executive Guide to Improvement and Change, Executive Focus: Your Life and Career, and The Public Health Quality Improvement Handbook. Grace holds an MBA from Georgia State University. She is an American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence, Certified Quality Improvement Associate, and Certified Quality Auditor. Grace is a Certified Lean Six Sigma Master Black Belt and an ASQ Fellow.
Committee Members:
John W. Moran, Ph.D.