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The Quality Management Division is dedicated to advancing quality management information solutions and support through our quality management conference and website and Forum.

QMD Mission
Convey lifelong quality related knowledge through information methods and tools that add value to organizations, society and individuals.
QMD Vision
Engage people, organizations and communities in continual improvement.

    

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The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes

The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes

THE COMPLETE LEAN ENTERPRISE: Value Stream Mapping for Administrative and Office Processes Beau Keyte and Drew Locher This new book provides a step-by-step approach to applying lean initiatives to the office environment. This title is a must read for those looking to improve their production support activities by identifying waste, establishing performance metrics, speeding up administrative workflow, and improving office efficiency.

 

For more information or to purchase this book click here.