Certified Manager of Quality/Organizational Excellence Refresher Course

Anyone preparing to take the ASQ Certified Manager of Quality/Organizational Excellence examination. Certified Manager of Quality/Organizational Excellence Refresher training is designed and developed by ASQ's Quality Management Division. The course is presented in a way that reinforces current knowledge, re-introduces applications that may not be used every day, explains the rationale for use, and highlights both multiple-choice and constructed response sample questions. Also, students will receive course materials and a copy of the The Certified Manager of Quality/Organizational Excellence Handbook: Third Edition.

Note: Pre-work assignments are an important part of this course and attendees are expected to complete the assignments prior to the start of the first class. This course is a refresher and, due to time limitations, is not intended to cover all the components of the Body of Knowledge in great depth. Taking this course does not constitute, nor imply, the successful passing of the ASQ Certified Manager of Quality/Organizational Excellence examination.

Learning Objectives

  • Review the Body of Knowledge for the ASQ Certified Manager of Quality/Organizational Excellence examination
  • Practice test testing skills
  • Refine your writing skills in preparation for the 'constructed response' section of the examination

More Information
CEU Hours: 1.90
ASQ RU: 1.90
Provider: ASQ
Course ID: CMQR
Course Length: 19 hours

Instructor: Russell T. Westcott, CQ Manager, CQA

Manager of Quality/Organizational Excellence (CMQ/OE) Certification

Body of Knowledge
References

The Certified Manager of Quality/Organizational Excellence (CMQ/OE) is a professional who leads and champions process improvement initiatives in small businesses or multinational corporations that can have regional or global focus in a variety of service and industrial settings. A CMQ/OE facilitates and leads team efforts to establish and monitor customer/supplier relations, supports strategic planning and deployment initiatives, and helps develop measurement systems to determine organizational improvement, etc.

The CMQ/OE should be able to motivate and evaluate staff, manage projects and human resources, analyze financial situations, determine and evaluate risk, and employ knowledge management tools and techniques in resolving organizational challenges.

Examination

Each certification candidate is required to pass a written examination that consists of multiple-choice questions that measure comprehension of the body of knowledge. The Manager of Quality/Organizational Excellence examination is a four-hour, two-part examination—150 multiple-choice questions and two constructed response (essay) questions. It is offered in the English language only. The multiple-choice portion of the exam is 3 hours 15 minutes; the constructed response portion is 45 minutes.

Fees

 

  Member Price List/Forum/Division Price
Certification Fee $339 $489
Retake Fee $289 $289

$50 of your fee is an application fee, and is not refundable.


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