Hilton New Orleans Riverside, New Orleans, LA

Improvements Through People, Processes, and Performance

The tightened economy has caused a high level of uncertainty for the immediate future which is forcing companies to not only provide superior products and services, but to anticipate where and when the next product or service innovation will occur, while closely controlling existing processes. World-class organizations must utilize their existing resources, People and Processes, to realize Performance improvements though this challenging economic period.

The theme for the 22nd Quality Management Division conference, Improvements Through People, Processes, and Performance, will offer many learning opportunities for attendees to participate in a variety of forums—pre- and post-conference courses, presentations, keynote addresses, and interactive sessions. ASQ certification exams will be part of the postconference program.