QMD Seeking Proposals for Web Support
The Quality Management Division is seeking proposals for 10 hours per week of web support beginning August 16 through May 15, 2011. Responsibilities to include updating content in the Announcements, Conference, Links, Books, Reference Materials, Calendar, Technical Committees, Quality Tools and Techniques, and Quality Management Library sections of the website. Proposals must be submitted by August 1, 2010 to Ken Sadler, Treasurer, Quality Management Division at sadler@ns.sympatico.ca
For more information regarding expectations please contact Ron Meier, Vice Chair e-Based Initiatives, Quality Management Division at rlmeier@ilstu.edu.
QMD Partners in Quality
QMD is not a stand-alone division. The scope of quality management reaches into many areas in both the for-profit and non-profit industries of the world. One of the many quality management systems available is the prestigious Baldrige Quality award. This program has new web reference library available. QMD would like to make it known to our members whose organization might have Baldrige based quality management systems.
The new face of the BaldrigePE website with the Baldrige Resource Library is now available!
http://www.baldrigepe.org/ The BRL contains over 1,000 articles and videos about Baldrige, organizational improvement and the Alliance.
It's THE place to get questions answered, "How do I find out more about Baldrige?", "Has anyone else done this?", "How do I get started?", "Should I do Baldrige, ISO, Lean, or Six Sigma?" - All aspects of organizational improvement, Baldrige, the Criteria, Quality methods and tools are covered.
Anyone can add content - just register. We prefer URL pointers to existing files on other websites, but we can store unpublished documents. All submissions are subject to review to ensure customer value and appropriateness. The library will accommodate articles, videos, webcasts or podcasts.
The American Society for Quality has been a major resource contributor and partner in launching this service. Without their assistance we would have less value for our customers.
Get the word out! CONTRIBUTE! June 8, 2010
Expanding the Reach of Quality
Expanding the Reach of Quality was the theme for the 2010 ASQ World Conference on Quality Improvement (WCQI) held in St. Louis. The conference this year featured an expanded conference-within-a-conference format. The over 2,000 attendees had additional opportunities to attend sessions and workshops developed to further the knowledge and skills of today’s quality professionals.
The Quality Management Division and Statistics Division jointly contributed to this learning event by presenting the Institute for Continual Quality Improvement (ICQI). Both the WCQI and ICQI were well attended and received numerous comments from attendees. The attendees expressed their appreciation and interest in learning more about these current topics. The QMD booth was staffed by many volunteers and division leaders who answered questions and provided additional information about these topics. One of the comments received from an attendee follows:
“Thanks SO much JD! As I said earlier this week--awesome presentation! This is the type and quality of training I would
expect of ASQ...and we need more of! Your presentation convinced me to join the QMD division.”
QMD is a very active division that seeks to engage its 23,000 members. The voice of the customer surveys and information gathered from face-to-face events such as WCQI and the annual QMD conference are evaluated and developed into the division’s yearly planning. QMD will continue to serve its members enthusiastically and the comments from QMD members are appreciated.
For more information about becoming a QMD member or utilizing the benefits of your QMD membership, please contact one of the division leaders. Next March the QMD conference will be in Orlando, FL. Please plan to attend. The QMD conference is much more personal and you will have the opportunity to openly question and discuss any quality related issues with QMD division leaders and presenters.
June 8, 2010
Opportunity for California QMD Members!
The Malcolm Baldrige National Quality award is the ultimate recognition any organization can hope to receive, and for many organizations this is a reality. Unfortunately and for valid reasons, some organizations see this as an accomplishment beyond their reach.
For California based organizations, there are programs aligned with this prestigious award that are both accessible and affordable. Coaching and other resources are available through the California Council for Excellence (CCE).The CCE administers the California Award for Performance Excellence (CAPE), which is the state version of the national Baldrige award. Additionally, CCE manages the California Team Excellence Award (CTEA), which is the state version of the International Team Excellence Awards presented each year at the ASQ World Conference for Quality Improvement. The CCE is one of many state organizations that are an ASQ partner in quality. The CTEA uses the same criteria as ASQ, and CCE judges receive similar intensive training in order to provide constructive and comprehensive feedback to the teams. The most recent winner of the ASQ International Team Excellence Program was HD Supply from San Diego. This was HD Supply’s first application, and they won the entire competition!
The CTEA can be an excellent first step toward achieving organizational excellence through quality because it utilizes two primary resources available in every organization. These two resources are the people who are knowledgeable about their respective jobs and want to offer contributions toward improvement, and the time allotted for the employees to come together as a team with the mutual goal of continuous improvement.
The team’s accomplishments can be showcased during local California competition and the feedback received by experienced judges provides invaluable feedback for the organization to advance its quality program to the next level.
Applications for teams and judges for this fall’s event are now being accepted. For more information, please visit: www.calexcellence.org/ctea.html
CCE is a cooperative partner of ASQ and QMD.
June 8, 2010