The Quality Management Divison is dedicated to advancing quality management information, solutions and support through our Quality Management Conference and website.

This conference continues the Quality Management Division’s goal of providing information “Critical to Success,” which promotes communication of the key factors of current techniques and trends to our Quality experts. The events of just the last year, let alone the decade, have created opportunities for Quality professionals to apply the skills and methodologies in new and challenging situations. Are you ready to meet these needs?
The 22nd Annual Quality Management Conference offers this unique opportunity to meet recognized world leaders in developing and applying the quality methodologies that will rejuvenate the world markets. Don’t miss this chance to attend and participate with these quality experts and learn how YOU can make a difference by recognizing the opportunities the new decade provides.
For complete conference details and registration information, please click here:
If you are receiving this e-mail, you are a part of ASQ’s 24,000 member Quality Management Division (QMD). The QMD is a virtual team of professionals from over 100 countries dedicated to promoting Organizational Excellence. Thank you! Please visit your QMD website at www.asq-qm.org or at www.asq.org.
All members are invited to join the QMD’s LinkedIn Group. LinkedIn is a globally interconnected group of professionals. Representing 170 industries and 200 countries, it is a great way to network with fellow professionals, share ideas or ask for help with a problem. When you join, you can create a personal profile. Please click here to visit our LinkedIn site. Thanks to Heather McCain for serving as our Group Manager.
Our 22nd annual QMD conference is being held in New Orleans, Louisiana on March 4th and 5th. The conference has excellent courses and presentations planned. All are related to Improvements through People, Process, and Performance. Our keynote speakers include: Lori Silverman, owner of Partners for Progress; JD Sicilia, Director Department of Defense (DoD) Lean Six Sigma Program Office; Dr. James Levett, Chief Medical Officer at Physicians’ Clinic of Iowa (PCI); and Joe Stough, founder and EVP of Product Strategy for Syntex Management Systems, Inc. Please join us for this networking and skills-gaining event. Conference brochure.
If you’d like to see an example of our QMD conference content, we converted several 2008 and 2009 sessions into Podcasts. Go to our website and press the Podcast link button.
ASQ World Conference on Quality and Improvement (WCQI) coming to Kansas City in May
During the WCQI, the QMD has partnered with the Statistics Division in providing hands-on learning sessions in a Conference Within a Conference venue. The focus is on Continual Quality Improvement. Please check out the website for more information. If you are attending the WCQI in May, please stop by the QMD booth. The booth provides information on what the QMD is doing and you can talk to some of the leadership team. We will also have a hospitality event which will be co-hosted by several divisions. Please come by and learn where the fun will be at. I really hope to see you there!
To better understand the Voice of Our Customers (VOC), we began an effort to call our new members to ask them 3 questions: What prompted you to join the QMD? What specific topics are you interested in from the QMD? And, What can we do as a division to insure you receive value for your membership? Council members David Levy and Jan Tucker have been instrumental in organizing this effort and reviewing the feedback results. The data is being reviewed in our strategic planning sessions and is being used to help shape the QMD’s immediate actions and tactical planning.
If you’d like to have your feedback weighed in as well, we’d appreciate your input. Please complete the short survey.
If you are currently unemployed, please note that ASQ members may be eligible to receive a significant discount on their membership dues based on consecutive years of membership (1-4 years: 50%, 5+ years: 100%). Please review the www.asq.org website and search under “Unemployed Member Dues” for eligibility criteria and benefits that may be available to you.
Please keep in touch and e-mail any comments or suggestions to me or other member leaders via their contact information.
Thank you for being a QMD member!

QMD now offers online organizational improvement training. To learn more about these opportunities click on the link below.
International Members please click here and provide your member information to continue to receive the Quality Management Forum by postal mail.